uberVU use case: why it’s useful

Some people have been asking us: why are you building uberVU? How did you come up with the idea? What are you hoping to achieve?

These are sensible questions. To get a better grasp of the need we felt when we started to build uberVU, here’s a quick case study of how a company might use uberVU:

ACME is a hypothetical enterprise that is a leader in the sports equipment market. ACME is really interested in the running community. A lot of their products are made for this market, so they are looking for ways to connect with this community a lot more.

They host the ACME Marathon, they have lots of events where they gather people in some environment and engage them in talks and activities related to running. But they’d like to continue this relationship throughout the year, online.

One of their problems is that the conversation about running takes places in a distributed way, on hundreds of sites. What they need is a platform where they can track and join conversations about running across any platform. All they want to do is meet the people, talk about running and share information, without the hassle of managing lots of accounts or posting the same messages on hundreds of sites. uberVU is this platform.

ACME have lots of knowledge in the field of running so they decide to contribute to the community. They start a blog about running, they build a Facebook page and a Facebook Group about running. They post pictures from their events on their site and on Flickr. They can manage all this activity from inside uberVU.

They have just created a series of articles about how to improve your running. They post the articles on their blog from inside uberVU. uberVU automatically posts links to the articles on their Twitter account and on their Facebook page. Soon enough, comments start pouring. They can see who commented, who Digged their articles, who wrote similar articles and who are the people that commented on those similar articles, all in one place, from their uberVU account. Once they have this general view about the discussion around their subject (improving your running), they can join the discussion in several places. They can also respond to conversations that are taking part on other blogs.

This way, they can see who are the people that are the most passionate about running and that are contributing the most to the community. They can foster a relationship with them. And the analytics part of uberVU can show them the reach of their messages across all platforms.

By looking carefully at the conversation, they spot 2 opportunities:
1.    A group of young people that set a goal of completing a marathon within one year
2.    An energetic mother that has created a track running club for kids in a small town.

The ACME team realize that the ACME Marathon is 11 months away. They talk to the young people and get them to sign up for the marathon. ACME offers them discounts for equipment and promises that, if they do complete the ACME Marathon and thus achieve their goals, ACME will give them special prizes. ACME also encourages the teenagers to take photos of their everyday training, and upload them on Flickr, so that the whole community can see their progress. The pictures they’ll publish on Flickr will be contributed to the distributed community by using uberVU.

ACME also follows the blog of the Track Running Club. They joined the conversation and they find out that the club wants to organize a track running day in their small town, but they lack the money for that. ACME gives away one pair of top running shoes to whoever donates 50$ to the Track Running Club. This way they help the club, they make people try their products and get acknowledged as a company that is truly passionate about running and runners.

Why Marketing is broken

I came across John Quelch’s article named “How to Market in a Recession” this morning. He tries to dispense some marketing tactics that we, as companies, can use to survive this recession. There are some good points in the article, but what drew my attention was the following paragraph:

2. Focus on family values. When economic hard times loom, we tend to retreat to our village. Look for cozy hearth-and-home family scenes in advertising to replace images of extreme sports, adventure and rugged individualism. Zany humor and appeals on the basis of fear are out. Greeting card sales, telephone use and discretionary spending on home furnishings and home entertainment will hold up well, as uncertainty prompts us to stay at home but also stay connected with family and friends.

This is probably the most insulting thing I’ve heard all year. I think this is actually one of the main reasons we got to where we are today. We focused on creating this artificial persona called “the brand” and shoved it down people’s throats. And we did it with the utmost lack of honesty.

It makes sense that our values are “adventure and rugged individualism” today and “cozy hearth-and-home family” tomorrow. We drew people into a trap to make them buy any way we could. It did not matter that it was not sustainable. That the whole process was broken. And that’s how we got to where we are today.

But that’s not the issue. The issue is: do we treat the illness we have today with the same poison that we uses to start that illness in the first place? Or do we do something radically different? My bet is on the latter.

The time for fake promises and foced associations might well be over. It is now time to simply and honestly engage with the people that  we insulted by calling them “consumers“. It’s time to just have sincere conversations, to get together with them and try to fix whatever is broken. And it’s time to listen and we might just be amazed at what they have to say. Because in the end, they’re just people who want to be respected and who want to talk to real people that really listen and care.

After all, “Your call is important to us“.

Teaching the Semantic Web

The Semantic Web in general and Semantic Web Services in particular seem to be very elusive concepts. It’s not difficult to understand what the semantic web will do, but if you don’t have an AI background, it’s difficult to know where to start when trying to build a semantic web app/service.

We thought we’d make things easier on programmers that wanted to know more about the semantic web, so we set up a 3 day crash course. The course took place during the last 3 days (7-8-9 July) at the Computer Science Faculty in Bucharest. It was a very interesting experience.

  1. During the first day of the course, Stefan Trausan and Vlad Posea from the Computer Science Faculty showed introduced us to the basic concepts of the semantic web. We then got to build an ontology from scratch and build a semtic web crawler that would look for and index some semantic mark-up data. Very interesting stuff.
  2. During the second day, it was our turn to take the lead and introduce people to RESTful semantic web services. We talked about web service architecture, authentication and DataPortability. Later on we got to play with a handful of API and we implemented a distributed conversation, much like what uberVU will do starting with September ‘08.
  3. Our friend George Aprozeanu from Adobe wrapped up the course during the third day. He showed us some very cool programming techniques for creating MVC apps without any framework whatsoever. Very elegant and subtle.

The course was a success in our opinion, in that attendees left with some basic skills and with a sense of the possibilities of the Semantic Web. Because of this, we plan to make this course permanent at the Computer Science Faculty. We feel that the Semantic Web and new Web technologies in general don’t get the attention they deserve from the academic world in Romania. This is sad, as the Web is definately where the future is.

More info on this course as we make progress towards setting it up permanently.

Why you’re not getting uberVU invites

Posted in News

A lot of you guys have been asking for invites. We think that’s simply awesome and honestly appreciate your interest. Unfortunately, we haven’t been sending as many invites as we would have liked. It’s not nice to keep people waiting and I know some of you have been waiting for a couple of months already.

We appologize for this and would like to explain the situation.

Right now you can import your data from some services, post to those services, see the reactions and even post your own comments from uberVU. It all sounds great and it actually is. But there’s a catch.

Right now, you have to SYNC your data manually. That means that if you want to see the responses your content gets, you have to press the “Synchronize” button and wait for us to get the responses. That might not seem like a problem, but it is if you have hundreds or thousands of posts, because you’ll have to wait quite a while. If you don’t press Synchronize, you won’t see any new responses.

We’re working on an automatic synchronizer/crawler that will get your responses in the background so that whenever you log into uberVU, your data is up to date. However, this will take another month or so, as it’s more complicated than we first thought it would be.

When the syncher is done, we’ll send invites to all you guys so you can use uberVU. In the mean time, if you really want to use uberVU and sync the content yourself, send an e-mail at hello@ubervu.com asking for an invite and we’ll gladly give you one.

Thanks for understanding.

We’ve added Twitter and Facebook!!!

Posted in News

It’s been a busy week for us. We’ve worked out the Distributed Conversation architecture that we’ll be working on throughout the summer, we’ve been preparing for the Semantic Web Course we’re giving at the Politehnica Computer Science University in Bucharest next week and we’ve prepared to welcome two new members in our team. Busy times indeed.

But we’ve also prepared something cool for you guys. Starting today, you can automatically notify you friends on Twitter and Facebook when you post a piece of content with uberVU. How does this work?

1. You add Twitter and Facebook as channels

2. You just tell uberVU that you want your statuses updated. uberVU will automatically insert the content title as the status

3. You change the status messages if you like

4. uberVU appends the link to the status automatically, so your friends can click through to your recently published masterpiece

Go ahead and give it a try!