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Updated 3 days, 10 hours ago

Source:
http://blog.asmartbear.com/

I sold my company, Smart Bear, in December of 2007. I haven't talked about it at all on this blog, and it's time I spill my guts about the whole affair.
You'd think selling a company would be a glamorous, exuberant experience, but I was surprised at the reactions I got. These are actual quotes:
"How could you sell your baby? I'm shocked."
"I thought you said things were going well. Hmm."
"You're such a sell-out! You used to be one of the few cool people I knew ...
Showing 106 relevant reactions out of 283.

Smart Bear M&A story for founders: http://bit.ly/48Bthw
Excellent article, even better comments. One of the best blog posts I've read in a long time. Like you, I've bootstrapped and we're just becoming profitable. This gave me a new perspective on selling my company, should the opportunity present itself someday down the road. Thanks for your wonderful writing and insights.
Sorry if that post was kind of incoherent, I didn't want to spend too much time typing it so I didn't write it very clearly.
I guess what I am saying is that having that basic level of income and lots of free time is key. Once you achieve this (Level 2) everything else is a game, rather than a matter of necessity. Then you can relax and take your time and treat your goals as a game and experiment
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Thanks for your considered comments — you bring a fresh and useful perspective into the picture.
I agree completely that "money will make you happy" isn't true for many (most?) people. Same with "money should be your goal." Of course nothing in this article says the contrary; indeed I specific make the point that many entrepreneurs want to create a business that's big enough to sustain
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I decided to post a couple things I have been thinking about which are somewhat related to your post:
I realized that when you think about it, life is easy, and all this "get rich or die trying" mentality is bogus and self destructive. If your only view of the world was watching TV you would think that we lived in a cruel harsh world were 75% of people die before they reach age 20, because
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"which will make the company six times more valuable (assuming 3x revenue valuation, a reasonable ballpark for a growing software company)."
This is a minor point, but wouldn't the company be twice as valuable, not six times?
If your revenue was 1 mil, then the company is worth 3 mil, then a year later the revenue is 2 mil, then the company is worth 6 mil, right?
Also, I
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Wow, terrific insights. Thanks for writing this.
I like that you brought up that money doesn't necessarily fix anything important, i.e. make you happy. People don't say that much because everyone else just thinks "Yeah yeah, stop your complaining."
Or as I say: "I just want a chance to prove that money won't make me happy!"
I especially like your point that "time" is more
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I have a very contrarian view about personal wealth. I would propose it is usually the opposite of the pop ideas and as expected. I work with very wealth people and some celebrities and mainly I see them severely confined by their wealth. Not good or bad, just remorselessly confining.
This is a much longer topic but a few ideas:
- Time is real wealth, money uses up time in most cases
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I'll take no answer as to whether you solicited other buyers as a resounding no. Wow! You didn't consider other any other buyers at all? I don't understand. Without any context your reasoning here sounds very deliberate and analytical, but considering this it's reduced to your own machinations for jumping at at the first buyer to come along. Out of curiousity, what was your rationale in that? Surely ... See all content

"We're simple country whores — we'll do anything for money." http://blog.asmartbear.com/rich-vs-king-sold-company.html

Great Article on Motivation to Sell or Hold Onto your Business http://ow.ly/ONoa - you want money or glory?

Rich vs. King. I know where I stand, and don't know where I stand, all at the same time: http://ow.ly/OpfL
The calculus that drives fee-setting in most creative endeavors is simple:
greed minus fear equals fee.
I keep looking for a better Occam's razor than "Hollywood" but have found none yet. Clint Eastwood still makes movies at a year shy of 80. I don't see him hanging up his director's shoes yet. Why should you? He just chooses his projects carefully. So should everyone.
Just
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Thanks very much for the counter-arguments! I love a debate. However, I need to argue with your points. :-)
Your statement that "there are always 2 winners and 1 loser" cannot possibly be true, otherwise it would be irrational for anyone to buy a company. Your statement that the buyer necessarily paid "too much premium" is not true.
You're right that lawyers and go-betweens always
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Landed on this website by mistake but am intrigued and in similar situation.
Corp life to current Entrepreneur looking to sell down the line (waaay down). To put a little perspective and maybe play some Devil's Advocate, in these situations, aren't there always 2 winners and 1 loser?
2 winners = you who cashed out and moved to right of graph, and private equity firm or broker who
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There are actually two ways to achieve the "never work again" goal: One is your line. The other is diversified streams of passive income.
I had been fighting to get to that magic line for years with no luck. I went with option two to achieve "never have to work again," and do you know the really ironic thing, after all those years of banging my head against the wall? Going with option two
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Also a very good point. The discount rate has changed over time for the better for my company as our growth rate has been fairly steady. But of course, any buyer will be saying, the growth is at risk in this economy and so the discount rate needs to change in the buyer's favor.
Greg Kilwein's latest blog post: Fine Print and What Makes A Good Programmer — or Attention To Detail
I don't know from line-crossing of that kind and likely never will — more's the pity — but I refuse to accept people's "disappointment" in me.
I simply resist it. I answer for me; they answer for themselves. End of story. It's the only way to roll.
Fantastic post. I learned a lot. Thanks.
Jennifer's latest blog post: A Very Dixie Thanksgiving
One point I didn't think I saw mentioned in the comments regarding valuation: a fair valuation should consider the value of future company cash flows discounted to the present. If the valuation does take this into account, then selling now versus one year from now would provide little additional benefit other than risk unless the rate of growth predicted in the valuation turns out to be significantly ... See all content

Great read: http://bit.ly/1TGsNa

You selled your company because of monetary reasons and you didn't think a minute about something else. Hey, basically you just admitted that you're a sell-out.
So if somebody is disappointed because you left your baby behind just out of life style reasons, they are right. If you're happy with your decision, you're right too.

Great story, and I think, good decision. I like the example of the 10 vs 20 dollars and then the higher amounts - really brings it out. People forget that probability (in the mathematical sense) is just that - something more or less probable - not at all certain (unless the probability value is 1 :).
- Vasudev

Maybe, but that depends on who you're expecting the buyer to be.
If it's a late-stage VC or holding company, you don't need PR, you just need to make some phone calls, or possibly hire an investment banker (although most of those guys are rip-offs).
If you expect to be bought by a competitor, consult with someone who's done that before. There's always a way to approach them, usually
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Hey, thanks for the quick response. One issue is that this site has grown outside of the usual angel/VC startup channels. It's an inspiration for bootstrappers. It's loved by it's customers, but unknown to the usual startup crowd. Maybe a bit of PR in those circles could get some calls going.
And I would LOVE to read a post from you on how the selling process happened for you and your insights
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It depends on whether you were first approached or whether you're running out to sell it. Very different tactics once you have an LOI or term sheet.
This is really too long of a discussion for a comment; I'll try to write about it in future.
Short version: The way to get a good valuation is to "be bought, not sold," meaning you don't need to get bought and probably aren't even looking
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I see nothing wrong with doing what you see as the right thing to do. I do understand having your feelings hurt, being in question of your move, or second guessing your moves. But if you had a reason to respond with to satisfy them and reinforcing to yourself that you were making the right move.
More freedom to me is the best reason in the world to make any kind of move.
Great post
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Rich vs King, which ones is your startup in or do you mix? http://bit.ly/1dLGQQ

Jason, I read your post last week and had to sit on it before responding. I found your defense against 'selling out' interesting because it would have never occurred to me to think of selling your company as a sell out. Perhaps (as you mention) that's because I started and run a company too.
As I've pondered your post I think you're simply explaining that your business is just a part of who
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@travelfish Did you see this? http://bit.ly/Uh7Wq

Jason - great article, and great reply to this comment, which I just happened to land on while scrolling through. I think the difference between Jason/Joel and you (and many others who sold their 'babies') is that even though Jason/Joel could cross the freedom line at any time, afterwards they would still be back working on the project that got them to that point, because that is exactly what they ... See all content

If you find yourself crossing the line, sell: http://tr.im/CFbb #startups

a very interesting blog post from the smart bear - to learn from http://bit.ly/bqHXX

"Talent" is an interesting area, too. I often say that three "C" students are not as good as one "A" student. But for me, talent is a lot more than brainpower, it is often defined more by willpower. The person who really wants and tries to do well in daily work generally does. That willpower means that they have bothered to learn their craft. In tech support, they learn to take the customer's side ... See all content

Ha, I like your laws. Probably however your variables like "skill level" are non-linear. It's well known that talented people are 10x more productive; I think it's deeper than that. Specifically, that one really talented person can do what no number of average people can accomplish. Not sure how that gets factored into the equation (no pun intended.)
(OK, the pun was intended. :-) )

I am interested in how you use the tech support group, too. I was playing around and decided to use some simple equations. I ended up with "Customer Satisfaction is improved with the square of the Skill Level of the tech support person".
I wrote a blog about it a while ago, called Three Laws of Customer Support It started as a sort of inside joke but turned into an interesting exercise.
I
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Cak, he may or may not be a tool, but I'm willing to bet my house he's happier, more fulfilled and richer than you are. I'd be a tool anyday in exchange for being just plain cak.
You have to wonder why some people have nothing better to do with their time than criticise. I for one found the post insightful and interesting and I read it to the end - and with so much good blogs to read and
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Craig- Don't worry, it's not the IDEA that's worth millions, it's the fact that people give us millions of dollars for the software that works.
In fact, several people already did what you suggested — create free software to do the same — and yet our customers don't care.
If you can't see the difference between supported software that integrates with 15 development tools
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This is the first time I'd ever even heard of "SmartBear", so forgive me "your majesty". So... um... let me get this straight: someone combines "chat" with a code diff program — and THAT is work MILLIONS?? Dear Lord, what is this world coming to. Did the buyers bother to realize that the moment some kid in his bedroom goes and creates a free browser addon to do the same thing, your company valuation ... See all content

Jason, one thing I don't understand is why your friends are disappointed. You are happy, healthy, and successful. I would suggest that if they are your friends, they would be happy for you in being happy with your decision, which was obviously a good one. Those friends who remain unhappy need to find someone else to live vicariously through. My husband and I have a business that has suffered through ... See all content

It's true that you can invest in your own stuff — and perhaps unwisely.
But here's the biggest reason to take outside investment next time: I get to choose the investors. If I wanted to swing for the fences with VC, I have a much better chance of raising with better terms because of this success. If I just wanted angel, I now know a bunch of people who might be up for that and who would
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Thanks for the insightful commentary. I really like your analogy about "yeah it's your baby, but kids leave the house and parents need to find other things." Never heard it put that way.
Sounds like you're building SocialGrow the right way — only just enough investment and an eye to profits. After all, even if it doesn't sell, profits be profits!

I took Box A 10 years ago. Based on my experience, and many of my similarly fortunate friends, your next challenge is to hang onto the pot of gold. I always used to wonder why folks who had made enough money to avoid investors in their next business took in outside funding. Now I know - the temptation to continue funding your own baby can be overwhelming. Then of course there are the many good causes ... See all content

Jason,
Found your post from @rseanlindsay of Viximo this morning. Few articles completely absorb my focus. This one did.
I completely agree with your graph. Buying a house and car and other staples in life to be comfortable tend to be fixed costs with moderate inflation over time. The ability to cross the Freedom Line is definitely my goal.
I'm old school. Business is about
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Your company is growing 100% year over year. It's profitable and throwing off cash. Why not wait another year and let revenues double again, which will make the company six times more valuable (assuming 3x revenue valuation, a reasonable ballpark for a growing software company).Is there not a basic math error here?
My math: valuation a year from now == 3 times revenue a year from now == 3
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you are missing the fact that the last "(3 times revenue today)" factor which you just dropped means you are expecting the company to triple its revenues next year, which means the normal rules won't apply (to that extent) so you can charge a premium today for potentially growing more than 100% YoY. On re-reading I guess you've managed to confuse me as well and my brain is about to explode from cognitive ... See all content

[...] Read it. See, it’s good to be “King,” but what do you do when you’re at Trudy’s “North Star” Tex-Mex Restaurant tucking into a chile relleno (with salsa verde, black beans, and the ground beef filling), and the guy across the table looks you in the eye and offers you enough money that you never have to work again? [...]
Rich vs. King in the Real World: Why I sold my company - http://blog.asmartbear.com/rich-vs...

Thx Roy!
Yeah without money in the bank it would be impossible. Maybe with co-founders PLUS side consulting to make sure the lights (at home) stay on, but then there'd be no time to be at home, so then family is out.
Family is a full time job. So is your full-time job. So there's no room left for startup.
(I could do it with VC money; then I have a salary. In fact, that's
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Hi Jason
Great piece, thanks for posting it.
I have started and run 4 startup companies. 1 disaster. 1 home run. 1 double. 1 TBD (still alive and kicking but I am no longer active management.)
two points I would add to your post:
1. if one ever gets the luxury to choose to "sell out" one should consider the old cliche — when you are lying on your death bed
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Jason,
I think you did a fabulous thing. It was the fiscally prudent and responsible thing (this is ofcourse based on your recollections and assuming that the buyer never got shafted). You had a responsibility to be able to financially secure your family, which is one of the reasons I am sure you were building it in the first place.
I know how difficult it can be with your friends
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You are spot on regarding keeping books up to date and I hope that young entrepreneurs take notice.
I spent 5 years working on a startup, 100% focused on sales and driving growth.
We promoted our original company bookkeeper who was a friend, and not a qualified CPA, to be our CFO as we approached $15m in sales.
We received a “right side of the line” type of offer on the company
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All options are on the table now. I feel like my personality is such that I'd have a hard time working for someone again, but there's a big universe of options.
There's a new venture altogether, there's helping other startups, there's just writing more on this blog (it's a blast!), there's continuing to stay home, there's big-dollar, low-time consulting, ...
My attitude right now
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Hmmm, sounds like you didn't read the article. Just skimmed it and then started cursing?
I agree most people would pick $10 over $20, that's what I said.
You say I made up "rich versus king" although I linked to the source, a well-known saying that's all over the Internet. I even had the pleasure of hearing Noam speak about his research on this topic.
Ah well, you probably
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How much cash in the bank effects your lifestyle: It's not linear http://bit.ly/1dLGQQ
@marklittlewood I remember, first time we met, you asked me "Rich or King?" - http://bit.ly/1dLGQQ

Maybe you haven't heard of rich vs. king because you live in a hole, troll.
http://founderresearch.blogspot.com/2008/07/rich-vs-king-around-world.html

That's because they didn't say 100,000,000! Tell them that's the password next time they call! (and don't have one of their intern associates call us either).
I'd be surprised if anyone actually spoke to Joel on the phone anyway. We have a series of tests, passwords, and hurdles to keep the cranks away. It doesn't always work, as you can tell. Jeff still gets through every week.

Another great post - thanks for the insight. I'm totally behind you, like everyone else sane. It irritates me to no end when people pretend that money isn't a 'virtuous' goal for bootstrapping a startup. Growing a company out of # of page views is just the 21st century's version of snake oil.
So I'm wondering if you weren't 'across the line' already, would you still start a company in the
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What a load of drivel. I doubt very much most people would pick $10 over a chance at $20, and anyway that analogy is flawed to your example. It would be more like $10 to $60. All through you article you keep making these leaps of logic.
And I have never heard this king or rich choice before, pretty sure you made it up. Most people want a bit of both. You are a fucking tool.
Rich vs. King in the Real World: Why I sold my company - http://blog.asmartbear.com/rich-vs...
"Profit was the rule behind every choice we made. Although the end goal was always acquisition, my attitude was (and still is) that the best way to get yourself acquired is to be profitable. Profits prove the business is operating well. Profits validate the market. Profits make minimum valuation easy. Profits mean the buyer converts balance-sheet money into bottom-line profit-and-loss money — ... See all content

I'm one of those employees. I can tell you that we didn't want Jason to sell, but mostly because our piece of the pie didn't put us to the right of that magical line. However we all recognized that we would have done exactly the same thing had we been in Jason's place, so there were no hard feelings at all.

I've got a feeling your friends just liked the idea of you as the business owner. When you cashed out, they lost their conception of you. It doesn't really go very deep beyond that. How could it?
Is it not tacky to suggest the amount of money you received for selling your business. It's fascinating from a stranger's point of view. But your friends are probably reading this, thinking you're
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The graph in this article is the best, most concise explanation I've ever seen of the marginal utility of money. http://bit.ly/4lnOOs

Mint sale controversy is people playing two entirely different games: http://bit.ly/2XTsxghttp://bit.ly/48Bthw

I'm really enjoying @asmartbear's blog - some great insights bubbling up like this one: http://vb.ly/5
Rich vs. King in the Real World: Why I sold my company - http://blog.asmartbear.com/rich-vs...

It's a good question, but of course I did go into debt, just to myself instead of a bank.
Almost no revenue for two years means eating a ton of savings, and even more loss if you consider opportunity cost! Had to make that back before I was in the black.
Better than paying interest to a bank but still debt.

Everybody wants to move to the right side of the line. http://bit.ly/1dLGQQ
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