Google Wave, #hashtags, social Intranets and students in space | Customer Engagement Unit

These links are what the CEU consultants have found useful recently.

(This is part of an e-newsletter that goes out to cScape clients each week.)

Research and general interest

Customer behaviour and relationships

cScapes former Head of Research Norman Lewiss Futures-Diagnosis[42]. Hands down the best blog on the issue of innovation.

Search, measurement and analysis

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