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On the Web, competition is just one click away (JustHost is our new host)
Updated 2 months, 4 weeks ago
Source: http://www.uxpassion.com/
This is a post about customer service, customer frustration and customer / user experience. I've made a move from my old webhost Inside.hr to JustHost.com. Reason? Well, I was frustrated with their „customer service“. After careful consideration, I’ve decided to use JustHost.com. I want to share my (user) experience with you.
- 23 comments on this story
Showing 14 relevant reactions out of 23.
uberVU - social comments 3 months ago on Wordpress
Social comments and analytics for this post…
This post was mentioned on Twitter by danijelmaric: RT On the Web, competition is just one click away – http://bit.ly/3ieyq2 #UXpassion (via @viborc)…
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On the Web, competition is just one click away (JustHost is our … | Pinoy SEO 3 months, 1 week ago on Wordpress
[...] rest is here: On the Web, competition is just one click away (JustHost is our … Categories: SEO Tips and [...]
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UXPassion.com 3 months, 1 week ago on Wordpress
Yes – you might be right. Luckily, however, customers are starting to understand it and embrace it!
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UXPassion.com 3 months, 1 week ago on Wordpress
Hi Russ,
Inside Internet is not by a chance a discount hosting service – their 72 bucks per year price is actually fairly expensive compared to their international competition and what they offer with that. As I said, price was not (and still is not) a problem here – problem was with their customer support and the way they treated me as their customer. JustHost is about the same
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UXPassion.com 3 months, 1 week ago on Wordpress
Amen to that
I mean SLA is nice thing but I appreciate honest “I’m sorry” and apologies more than some formal pseudo-agreements. BTW I’m really flattered that you have come to this blog and left a comment! Thanks so much!
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vuk 3 months, 1 week ago on Wordpress
SLA? I don’t believe in these silliness…
I respect Slicehost’s ‘SLA’: http://www.slicehost.com/questions/#sla
Do you offer an SLA?
Not for Slices and here’s why: most hosting SLA agreements are just plain silly. They promise things like 99.9% uptime, but downtime excludes: scheduled maintenance, network outages, hardware failures and software
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Tweets that mention On the Web, competition is just one click away (JustHost is our new host) -- Topsy.com 3 months, 1 week ago on Wordpress
[...] This post was mentioned on Twitter by Vibor Cipan, Danijel Maric. Danijel Maric said: RT On the Web, competition is just one click away – http://bit.ly/3ieyq2 #UXpassion (via @viborc) [...]
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Danijel Maric 3 months, 1 week ago on Wordpress
RT On the Web, competition is just one click away – http://bit.ly/3ieyq2 #UXpassion (via @viborc)
[Original tweet, Topsy page]
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Vibor Cipan 3 months, 1 week ago on Wordpress
On the Web, competition is just one click away (aka why I've changed my web hoster to JustHost) – http://bit.ly/3ieyq2 #UXpassion
[Original tweet, Topsy page]
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Danijel Maric 3 months, 1 week ago on Wordpress
RT On the Web, competition is just one click away – http://bit.ly/3ieyq2 #UXpassion (via @viborc)
[Original tweet, Topsy page]
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Vibor Cipan 3 months, 1 week ago on Wordpress
On the Web, competition is just one click away (aka why I've changed my web hoster to JustHost) – http://bit.ly/3ieyq2 #UXpassion
[Original tweet, Topsy page]
Reply
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