Frequently Asked Questions
Can I get a trial of uberVU?
Yes, you certainly can. You need to contact an account manager, who will set up the account for you based on your needs and use case.
Do you offer a contract?
Yes, we offer yearly contracts, with multiple payment options - monthly, quarterly, yearly.
Is support included?
Yes. Every customer gets a dedicated account manager, user training and user support between 6am and 6pm EST. The Enterprise account has much more support options included, some for an additional fee.
What's a stream? How many do I need?
A stream is a term we use that includes:
So if you want to monitor a brand name, a competitor's name, a hashtag for a campaign you're running, that's 3 streams. If you also want to manage 2 Facebook Pages, that's a total of 5 streams you'll need.
- - anything you monitor - keyword phrases, hashtags, etc.
- - a social account you manage, such as a Facebook page or a corporate Twitter account.
So if you want to monitor a brand name, a competitor's name, a hashtag for a campaign you're running, that's 3 streams. If you also want to manage 2 Facebook Pages, that's a total of 5 streams you'll need.
How is uberVU different than other monitoring and management/engagement tools?
uberVU focuses on automating most of your difficult, repetitive social media activity, such as:
uberVU also offers amazing analytics, workflow and engagement capabilities, should you wish to manually slice and dice data, or go through every mention. But our patent-pending technology goes through every mention, analyzing it for you, in real time, so you don't have to.
What you'll notice once you start using uberVU is that you'll save a lot of time that you used to spend on crunching numbers and watching mentions. And you'll have more time for decision-making, strategy and running better campaigns.
- - detecting changes in activity you should know about a.s.a.p. - spikes, trends, etc.
- - finding insights
- - detecting influencer mentions
- - optimizing time of posts for maximum engagement
- - detecting trending stories relevant to your brand before they become popular or viral.
uberVU also offers amazing analytics, workflow and engagement capabilities, should you wish to manually slice and dice data, or go through every mention. But our patent-pending technology goes through every mention, analyzing it for you, in real time, so you don't have to.
What you'll notice once you start using uberVU is that you'll save a lot of time that you used to spend on crunching numbers and watching mentions. And you'll have more time for decision-making, strategy and running better campaigns.