Find people and mentions
Get real time mentions from Twitter, Facebook, blogs, news sites and other 25 social services. Easily pinpoint influencers, leads or customer service issues. Filter mentions by Sentiment, Language, Location or Followers in seconds. And that's before you actually get down to business.
Track everything social
Customers and fans talk about your company everywhere on the social web. uberVU helps you be where they are so you can listen, meet and connect with them - on Twitter, Facebook Fan Pages, YouTube or Blogs.
Get Real Time Updates
When customers and fans post about you or ask a question, they expect an instant answer. uberVU keeps track of social sites in real time so you can find out where the action is and join the conversation as it happens.
Understand Your Customers
Want to know "how many females have mentioned my company in French, on Twitter, in a negative tone, in the last two days"? This insight and many more are just one click away. It's now easy to know you customers and fans better than ever.
More languages. C'est magnifique!
If people talk about your company in French, Spanish uberVU can help you understand what's being said. And if you only want to know what French people say and feel about your company, you can easily filter the mentions in French. Easy, effective and probably the most fun you've ever had with foreign languages.
Intuitive is our middle name
The uberVU interface and workflow is quite possibly the easiest and most intuitive out there. This is where we invest most of our time and effort - making it easy for you to understand what's happening in social media quickly and take action. If saving time while doing your job effortlessly is impcortant to you, uberVU can get you there.
Facebook Page Support
People talk your company all over the Web. Including on your own Facebook Page. So what about those people? Aren't they your fans as well? Don't they also deserve to be heard and engaged with? To answer these questions with a big "YES", you can now track your own Facebook Page activity within uberVU.
Engage Fans & Customers
Great customer service and engagement is now considered standard. But with so much going on in social media, how can you make sure you've identified top problems and replied quickly?
Reply on Twitter, Facebook & More
Listening is not enough. People want to know their voices are being heard and that your company cares enough to reply. We believe the same so we've made it incredibly easy for you to reply on Twitter, Facebook & more. Making your customers happy is now just a click away.
Engage From Multiple Accounts
People love to talk to people, not a faceless company. So go ahead, get your whole team on uberVU and let them engage people. uberVU can post replies from multiple accounts, making engagement and management easier than ever for your team.
Collaborate
There's nothing like a great team working together on a social media customer account. uberVU makes the whole team work process smooth by giving you powerful collaboration and workflow tools.
Team members can tag mentions for later reference, assign and complete tasks and be on top of what needs to be done next. Very powerful yet incredibly intuitive, the uberVU workflow tools will greatly improve your team productivity.
Easy User Admin
Having a great social media team is a blessing, but how can you manage their engagement? By getting them all on uberVU and giving them clear user permissions and tasks, that's how. We call it the upside of a team with no downside.
Assign And Manage Tasks
Assign tasks such as "Reply" or "Escalate" to individual team members. And be on top of who's racing through their tasks and what's left on their plate. Simply less management yet more control for you.
Remember Key Mentions
You can tag any mention with "Influencer", "Complaint" and many more tags. Or you can create your own tags for that matter. This is a life saver when you're trying to find those 3 important mentions between the thousands you got last week.
Manage Facebook
People talk your company all over the Web. Including on your own Facebook Page. So what about those people? Shouldn't you engage them too? To answer these questions with a big "YES", you can now track your own Facebook Page activity within uberVU.
Check The Activity Of Your Colleagues
Everything your team does leaves a trace in uberVU. You'll always know who's logging in, replying, saving stuff and more. Let your team do their social media work uninterrupted while still keeping on top of things.
Measure Your Impact
The uberVU analytics strike a beautiful balance between giving you insights and being easy on the eyes. We looked at hundreds of potential ways to show you what's important. We could have shown you tens of graphs and charts.
Instead, we focused on bringing you analytics that help you understand what's going on so you can make decisions quickly. We eliminated the unimportant, the clutter, the nice-to-have. Now you can easily understand what's important and what needs to get done - in seconds, not hours.
The Right Numbers Tell Stories
We kept the powerful analytics you need and discarded the clutter. Because your time should be spent on strategy and action, not crunching numbers. Like our amazingly interactive social media heatmaps that allow you to explore countries, regions and cities.
What's Love
Got To Do
With It
The sentiment of conversations about your company is a good indicator of how customers see you. With the uberVU automated sentiment engine, you'll instantly know how customers feel about your company, products or your competitors. Bye, bye guesswork.
How Do You Compare To Your Competitors?
You'll never really know how well you're doing in social media until you compare yourself to others - especially your competition. uberVU makes it incredibly easy to figure out who has the most mentions on Twitter or Facebook or better customer sentiment.
Smart And Good Looking Reports
Our reports have it all. Great charts that can easily be understood by anyone. A good overview of what happened recently so you're on top of your results. A sharp, professional look that makes you look great. Export images, CSV, PDF - you name it, we have it.